Clypboard has a direct integration with 8x8, a leading telephony provider.
When customers call in, Clypboard checks the phone number provided by 8x8 for matches and displays the results for customer service. When just one location match is found, the CSR will be brought to that page directly.
Clypboard is scheduled to rollout an integration with 8x8's built in Chat feature in March of 2023 which is accessed from your company site: