Single-Location
Simple yet power interface that allows customers to self-serve.
Tokenized Access
Every client communication, including Service Reports, Invoices, Receipts, Service Reminders comes with a a 'Customer Portal Access' button that allows password-less tokenized access to their personalized portal. This secure and convenient solutions enables maximum customer participation with minimal barriers.
Pay Invoice
Pay invoices directly:
Autopay
And sign up for credit card or ACH autopay for future invoices:
Card Updating
Clypboard's credit card merchant, Heartland, provides a card updating service that looks for other transactions for that card an updates the expiration and CVC automatically, when availabe.
Additionally, Clypboard sends a notification to customers when their card is within 3 months of expiration so that they can quickly update it in their portal:
If a card has expired that needs to be processed for autopay, the customer is additionally notified:
Request Service
Customers can request a new service:
With the option to select among the non-locked windows within their technician's schedule creating an order without having to involve customer service:
Reschedule Existing Orders
By calling or emailing your designated number/inbox:
Additional Features
- View and continue recent messages from technicians/office
- View recent Service Reports and Invoices
- Bundle historical Service Reports and Invoices
- View (verified) documents like signed proposals, condition images, and termite maps.
- Up-to-date SDS & Label automatically is added as chemicals are applied
- Technician's state-specific license automatically added
